About

I build scalable, outcome-focused learning ecosystems that align directly with business strategy. Over the last 15+ years, I’ve led capability-building charters across automotive, health, insurance, and enterprise L&D—owning everything from competency frameworks and leadership journeys to digital academies, LMS/LXP deployment, and analytics-driven decision-making.

My work sits at the intersection of learning architecture, business performance, and technology—translating strategy into practical, high-impact learning experiences for large, distributed teams.

Areas of Interest

  • Enterprise Academies
    Set up learning academies that are governance-led, scalable, and aligned with talent strategy and business plans.

  • Frontline Productivity
    Build capability models and learning journeys that accelerate ramp-up time, improve call quality, strengthen distribution, and stabilize performance.

  • Leadership & Manager Enablement
    Equip mid-level and senior leaders with coaching, facilitation, and performance management capabilities to sustain behavior change.

  • Digital Learning & Adoption
    Implement LMS/LXP ecosystems and microlearning frameworks with high adoption, targeted nudges, and content that serves as a single source of truth.

  • Learning ROI & Analytics
    Design dashboards and scorecards that link learning inputs to business outputs: penetration, conversion, collection efficiency, quality of activation, and digital tool usage. 

Skills

Strategic & Business Alignment
  • Sales Capability Strategy & Roadmapping
  • Enterprise Academy Design & Governance
  • Competency Frameworks (Process / Product / People)
  • Aligning Learning with KRAs, Incentives & Business Metrics
  • Change Management & Transformation Programs
Sales Excellence & Distribution Capability
  • Frontline & Manager Capability Building (DSR to RSM/COM)
  • Channel & Distributor Management Training
  • Performance Coaching & Manager-as-Coach Models
  • Reducing ramp-up time for new joinees & stabilizing productivity from the very first month.
Learning Architecture & Design
  • Curriculum & Journey Design (ILT, VILT, eLearning, Microlearning).
  • Assessment Architecture (Pre/Post, Certification, Proficiency Levels)
  • Instructional Design (Scenario-based, Simulation-led, Application-focused)
  • Train-the-Trainer (TTT) Design & Facilitation Standards
  • Knowledge Management & Single-Source-of-Truth Content Systems
Digital Learning, Platforms & Automation
  • LMS/LXP Strategy, Setup & Organization-wide Adoption
  • Learning Workflows, Automation & Integration with HRMS/CRM/Sales Apps
  • Microlearning Ecosystems & Nudge-based Learning
  • Content Delivery for Distributed & Hybrid Workforce
Analytics, Insights & ROI
  • Learning Analytics & Dashboarding (coverage, adoption, effectiveness)
  • Linking Capability Programs to Business Outcomes (sales, quality, productivity)
  • Data-backed Decision Making for Training Investments
  • Evaluation Frameworks (Kirkpatrick, impact measurement, control groups where applicable)
Stakeholder Management & Governance
  • Cross-Functional Collaboration (HR, Sales, IT, Ops, Finance)
  • Vendor & Partner Management (content, tech, consulting)
  • Executive Communication, Concept Notes & Strategy Decks
  • Leading Central COE / Academy Teams
Behavioral & Facilitation Strengths
  • High-Impact Facilitation & Coaching
  • Influencing Without Authority
  • Storytelling with Data & Design
  • Empathy with Field Reality + Strategic View from HO

Certificates

PMP Certificate
NLP Practitioner Certificate
Advanced Facilitation Skills
Advanced Level Psychology

Needs Analysis

Pedagogy

Instructional Design Strategies

Competency Mapping

Curriculum Design

E-Learning Development

Project Management

Resource Management

Training & Facilitation

Budgeting

Learning Architecture

Reporting & Analytics

LMS Administration

Ed Tech